Willow Stream Spa and Fitness Center- Fairmont Amman
1.8
km
Qassem Ar-Rimawi St. 35
Hussain Luna Park
1.9
km
Gym
Orthodox Club
4.5
km
Methqal Al Fayez St 52
Zahran Park
4.5
km
Nearby
Amman
Zahran Palace
230 m
Amman
Ahli Bank Numismatic Museum
230 m
Amman
The Boulevard LoveJo Sign
230 m
Restaurants
Lebnani Snak
970 m
Restaurant
Shahrayar Indian Restaurant
1.2
km
Al Thaqafah Street
Madachca
1.3
km
Althakafa Street Blg. No. 20
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Friendly staff
Trendy rooms
Uninspiring breakfast
No window in room
5.8/10
Guest rating
Rooms
5.0
Location
7.3
Service
5.4
Dining
5.0
Guest reviews
5.8/10
based on 20 reviews
6.1
6.1/10 based on 166 reviews
Victoria
United Kingdom,
December
2024
6.4/10
I stayed at this hotel and found the rooms to be quite trendy and elegant, equipped with modern amenities and comfortable beds. However, the service left much to be desired, especially at the rooftop bar, which felt chaotic. The location was decent for my needs but quite noisy due to the busy street nearby. Overall, it was a mixed experience with some highlights and notable drawbacks.
Rooms
7.0
The rooms were really stylish and elegant, featuring comfortable beds, colorful chairs, and a nice flatscreen TV. The modern bathroom with a large mirror and a shower that looked into the bedroom through a glass wall was a unique touch, but there were issues like a broken window handle that let in cold air and noise from outside, which wasn't ideal.
Service
5.0
The service was not great; the staff at the rooftop bar seemed disinterested, and at times it felt like they were more concerned with talking among themselves than serving guests. The manager, Chad, was particularly uncooperative, which was disappointing.
Location
6.0
The location was somewhat convenient, just a short taxi ride from the airport and downtown, but right above a busy street and next to a bar which made it a bit noisy, especially during the day.
Dining
5.0
While I found the dining options to have potential, I was less than satisfied with the limited breakfast choices offered. It felt like they could have done more to cater to customer requests.
Facilities
6.0
The hotel had good facilities, but I didn't get an opportunity to experience everything fully due to the service issues that overshadowed my stay.
Steven
United Kingdom,
December
2024
5.0/10
My stay at the hotel had its ups and downs. On the positive side, the location is really convenient, making it easy to get around. However, the rooms left much to be desired, as they were not well-maintained and the cleanliness was questionable. The service could be better, as some staff members were not very friendly, but I appreciated the helpful ones. Overall, I think I could have had a better experience.
Rooms
5.0
The rooms were not in good condition, with cleanliness issues and an old bathroom that had cracked walls. It's definitely not ideal.
Service
5.0
Service varied; some staff were cooperative, but others were quite rude, especially if you weren't familiar with them.
Location
8.0
The location was great, very close to most areas and convenient for commuting outside the city.
Dining
5.0
I found the dining options limited and not very appealing, especially during breakfast.
Facilities
5.0
The facilities did not stand out, and the hotel appeared to be under construction, which added to the discomfort.
Philip
United Kingdom,
December
2024
7.0/10
I recently stayed at this hotel and while it has its perks, there are some significant downsides. The location is conveniently central in Amman, but it doesn’t feel the safest. The rooms were in poor condition and a bit dirty, which was disappointing. On the brighter side, the staff was exceptionally friendly and made me feel welcomed throughout my stay.
Rooms
5.0
The rooms were worn out and in need of maintenance. There was a lot of construction debris around, and the bathroom was quite old with cracked walls, making it feel less than welcoming. I would rate the rooms a 4.
Service
9.0
The service was one of the highlights of my stay. The staff was exceptionally kind and friendly, really going out of their way to help. I had an issue where my clothes were washed without my request, but they handled it cooperatively. I’d rate the service a solid 9.
Location
6.0
The hotel is in a central part of Amman but felt a bit unsafe. It's above a bar, which means there's some noise at night, and you'll likely need a taxi to reach other attractions. I’d give the location a 6.
Dining
5.0
The dining area was not inspiring at all. It was in a basement with no windows, serving minimal and stale options like bread and cheese. Honestly, I expected more for what I paid. I would rate dining a 3.
Facilities
5.0
The hotel’s facilities were minimal, which contributed to my overall lack of satisfaction during the stay. There wasn't much to enjoy or look forward to. I'd rate the facilities a 4.
Joseph
United Kingdom,
December
2024
5.0/10
The hotel has a decent location, being moderately central, but it's not particularly close to attractions. My room was quite spacious but in need of better cleaning. The service was unfortunately a mixed bag, with helpful staff at times but also some unprofessional incidents. Dining left much to be desired, with minimal effort on breakfast. Overall, it could be better, considering it's reasonably priced.
Rooms
6.0
My room was quite spacious but could definitely be cleaner.
Service
5.0
The staff was helpful when I needed assistance, but there was a really poor experience where my clothes were washed without my consent.
Location
6.0
The hotel is moderately central, but it's not really close to much other than a few restaurants.
Dining
5.0
Breakfast was minimal effort, with stale bread and not much choice.
Facilities
Nathaniel
United Kingdom,
November
2024
6.8/10
I had a decent stay at this hotel. The location was pretty convenient, just a short taxi ride from downtown and the airport. The rooms were clean but not quite spacious enough for working during my visit. The staff was friendly, but my experience with the service could have been smoother. Overall, it's a good option for the price, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean but not very spacious, which made it hard to do any work comfortably.
Service
6.0
The staff had a friendly attitude, but I encountered a small issue with clothing delivery service which could have been handled better.
Location
8.0
The hotel is in a convenient location, about 20 JD from Queen Alia International Airport and a short distance from downtown by taxi.
Dining
5.0
Breakfast was served in a windowless basement area, which wasn’t very inspiring, but the food itself was decent.
Facilities
7.0
Facilities were acceptable, but nothing stood out as extraordinary.
George
United Kingdom,
October
2024
7.4/10
The hotel has a great location, very close to the airport and downtown, making it quite convenient for getting around. The rooms are of decent size, but the shower had some issues that were disappointing. On the bright side, the staff were helpful and friendly, but I encountered a bit of a hiccup with the service regarding laundry. Overall, it's a good place for its location and the warm service, but some improvements are needed in the rooms.
Rooms
6.0
The rooms were quite a good size, but the shower unit was not in good condition, and the faucet handle was broken.
Service
7.0
The staff were very helpful and friendly, although there was a misunderstanding about laundry service which frustrated me.
Location
9.0
The hotel's location is excellent, only about 20 JOD from Queen Alia International Airport and quick access to downtown.
Dining
Facilities
Olivia
United Kingdom,
October
2024
5.4/10
My stay at the hotel was unfortunately quite disappointing overall. The location was good, right in the midst of the city and close to various amenities, but the condition of the rooms was a major drawback. The service was helpful at times but also inconsistent. Overall, I didn't feel like I got great value for money given the state of the accommodations.
Rooms
5.0
The rooms were in dire need of renovation and cleaning. There were stains everywhere, maintenance issues like a broken toilet, and the noise from neighboring rooms made it impossible to relax.
Service
6.0
While the staff was helpful when I requested assistance, they also seemed overwhelmed and the response time was not ideal.
Location
8.0
The location was quite good, right above a busy bar and near a grocery store, but it was very crowded and didn't provide a pleasant atmosphere for mornings.
Dining
5.0
Breakfast was quite disappointing. It felt very minimal and was served in a dark, basement-like area, which really lessened the experience.
Facilities
5.0
Facilities seemed to be neglected, with general cleanliness and upkeep that left much to be desired.
Camila
United Kingdom,
October
2024
6.0/10
I had a mixed experience at this hotel. The location was great, very central and convenient for exploring the city. However, the noise from the nearby Chaos Bar made it difficult to get a good night's sleep, and the rooms felt a bit shabby with some gaps in the walls. The service was friendly, but the dining options could definitely use improvement.
Rooms
5.0
The rooms were located right above the Chaos Bar, which led to a lot of noise disturbance, especially during typical sleeping hours. They felt shabby around the edges with noticeable gaps in the walls between some rooms.
Service
7.0
The staff was so nice and friendly, but they seemed a bit busy with other tasks.
Location
9.0
The location is very central and close to almost everything, which made it easy to commute to other cities and explore local shops.
Dining
5.0
The dining experience was underwhelming with limited choices. Breakfast included eggs made to order, but overall it felt lacking.
Facilities
5.0
I didn't find much to rave about the facilities; they seemed basic and not particularly inspiring.
Theodore
United Kingdom,
October
2024
5.8/10
I found the hotel to be in a central and convenient location, making it easy to get around. The rooms were relatively clean but in desperate need of maintenance, and while the staff was mostly helpful, there were some issues with service. The dining area lacked ambiance and inspiration, which made my breakfast experience underwhelming. Overall, it's decent for the price, but there are definitely some areas that could use improvement.
Rooms
5.0
The rooms were clean but quite worn out; there were gaps in the walls that let noise in from the neighboring rooms, which was distracting.
Service
6.0
The staff was helpful when I needed assistance, but the service could definitely use more training to be consistent.
Location
9.0
The hotel is very central, close to the main attractions and just a short taxi ride to the airport.
Dining
5.0
The breakfast dining area was in a basement with no windows, which made the experience a bit dreary, and the food options were minimal.
Facilities
5.0
Facilities were quite basic, which is something to consider if you're looking for a more luxurious experience.
Jayden
United Kingdom,
September
2024
5.6/10
I had a mixed experience at this hotel. On one hand, the rooms were spacious and modern, and the location was convenient, close to many areas. On the downside, the service left a lot to be desired with some rather unhelpful staff, and the dining setup was quite disappointing. Overall, considering the price, I expected a bit more.
Rooms
7.0
The rooms were spacious and modern, but there were some gaps in the walls that let noise through.
Service
5.0
Unfortunately, the service was lacking. Staff seemed to shout in the halls without regard for guests and were not always helpful.
Location
8.0
The location was decent, almost central and close to a 24-hour grocery store, making it quite convenient.
Dining
5.0
The dining experience was underwhelming with minimal effort put into the breakfast; it was rather stale and uninspiring.
Facilities
6.0
The facilities were okay but nothing to rave about.
Billy
United Kingdom,
September
2024
6.6/10
I really enjoyed my stay at this hotel, which boasted some trendy, comfortable rooms that were stylishly decorated. The friendly staff truly made me feel at home, but I was a bit disappointed with the dining experience, particularly the uninspiring breakfast setup. The location was decent, though the room I was in felt a bit isolated and lacked natural light. Overall, it offers good value for money, but some improvements could make a significant difference.
Rooms
7.0
The rooms were trendy and elegant, featuring good beds and modern amenities, although they could use a few more essentials like a kettle and larger towels.
Service
9.0
The staff was very friendly, making me feel comfortable and welcome throughout my stay.
Location
6.0
The hotel is conveniently located close to a modern mall and various local attractions, though my room did lack a window and a nice view.
Dining
5.0
The dining area was not appealing, located in a basement without windows, and the breakfast options felt quite limited.
Facilities
6.0
While the hotel had modern facilities, it would have been better with more variety in the dining experience.
Friendly staff
Uninspiring breakfast
Rosie
United Kingdom,
September
2024
5.0/10
I had a mixed experience at this hotel. The location is quite convenient since it's close to downtown and the airport, though the area is noisy. The rooms were some of the dirtiest I have ever encountered and lacked basic amenities. On the bright side, the facility has a nice variety of dining options, but the quality could really improve. Overall, I found the stay to be lacking in comfort and cleanliness.
Rooms
5.0
The room I had was one of the dirtiest I've ever seen, and there were no basic supplies like water or tissues.
Service
5.0
Service was a bit chaotic; someone even went through my belongings and washed my dirty clothes without my consent.
Location
6.0
The location is quite convenient, especially for getting to downtown or the airport, but it's also next to a busy street which was quite loud during the day.
Dining
5.0
Dining was just okay, with some stale bread and cheese, but there was a variety of options available.
Facilities
5.0
The facilities could use a good cleaning, but overall they were decent.
Christina
United Kingdom,
August
2024
5.0/10
I had a pretty rough experience at this hotel. The location was decent, being close to downtown and public transport, but the rooms were quite dirty and did not live up to even basic expectations. The service was rude and unprofessional, which made my stay even less enjoyable. On the plus side, the breakfast had some variety, but overall, I wouldn’t recommend this hotel if you’re looking for a comfortable stay.
Rooms
5.0
The rooms were not clean at all, with construction debris everywhere. The bathroom was old, and even the shower was in poor condition.
Service
5.0
The staff was rude and unexperienced, which made my interactions quite unpleasant.
Location
6.0
The hotel is located right above a bar and is quite convenient for reaching downtown, but it can get busy and noisy.
Dining
5.0
The breakfast options were relatively light and felt minimal-effort, with stale bread.
Facilities
5.0
Facilities were lacking, and the dining area was not very appealing, being in a basement with no windows.
Alex
United Kingdom,
August
2024
5.2/10
I had a mixed experience at this hotel. The location is pretty convenient, close to the airport and downtown. While the rooms need some maintenance, I found the staff influenced my stay positively, despite some challenges. Dining was a letdown, but the facilities were satisfactory for the price.
Rooms
5.0
The rooms were in poor condition, with a broken faucet handle and overall in need of maintenance.
Service
5.0
The service was hit or miss; some staff were friendly, but I found the manager quite rude and unhelpful.
Location
7.0
The hotel is conveniently located about 20 JD from Queen Alia International Airport and just 2 JD from downtown by taxi, but you always have to rely on taxis.
Dining
5.0
Dining was disappointing, with stale bread and poor quality food options.
Facilities
6.0
The facilities were acceptable, but nothing to rave about.
Grayson
United Kingdom,
August
2024
6.2/10
I had a mixed experience at this hotel. On the bright side, the rooms were stylish and comfortable, and the location was quite convenient for exploring the area. Unfortunately, I encountered some rude service from the staff, which was disappointing. Overall, I felt that there were moments of luxury, but the service really brought the experience down a notch.
Rooms
8.0
The rooms were trendy and elegantly designed, with comfy beds and a modern bathroom. Although my room didn't come with the espresso machine as expected, it was still a pleasant space.
Service
5.0
I found the service to be mostly unfriendly, especially from a receptionist named Ahmed. The manager, Chad, wasn't very helpful either, which was disappointing.
Location
7.0
The location was quite good for what I needed since it was close to many local attractions, although a busy street nearby made it a bit noisy at times.
Dining
5.0
I didn't have much to say about the dining experience. I felt that the breakfast service was lacking in attention to customer requests.
Facilities
7.0
The hotel had modern and trendy facilities, although I didn't get to enjoy everything fully due to the service issues.
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